Privacy Policy
Last Updated: 12-12-2025
Five Stars Renovations (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we protect your information when you use our website 5starsrenos.com.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Address
- Project details and service-related information
- Any information you submit through our contact forms or SMS opt-in forms
- Website usage data (IP address, device type, browser type, etc.)
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries
- To schedule appointments and provide renovation services
- To send service updates, quotes, and follow-up communication
- To send SMS notifications (if you choose to opt in)
- To improve website performance and customer experience
- To maintain internal records
3. How Information Is Shared
We do not sell your personal information.
We may share your information only with:
- Service providers who help operate our business
- Tools and platforms used for communication or analytics
- When required by law or legal request
Your SMS consent is not shared with any third parties.
This includes vendors, partners, affiliates, or any outside organizations.
4. SMS Privacy and Consent
When you provide your phone number and choose to receive SMS messages:
- You agree to receive text messages related to appointments, updates, and service information.
- You can opt out at any time by replying STOP.
- For help, reply HELP.
We do not share, sell, or transfer SMS consent or phone numbers to third parties.
5. Cookies and Tracking
We may use cookies to enhance website performance and improve your experience.
6. Your Rights
You may:
- Request to access your data
- Request corrections
- Request data deletion
Contact us at info@5starsrenos.com for any requests.
7. Contact Information
If you have questions about our Privacy Policy, please contact:
Email: info@5starsrenos.com
Website: https://5starsrenos.com